Blue Care Rockhampton / Mt Morgan Community Care

Reviews of Blue Care Rockhampton / Mt Morgan Community Care

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  Kathleen Larsen Added January 14, 2023

  ★ ☆ ☆ ☆ ☆
  I have received an account from Blue Care and which account has been cancelled. I phoned Blue Care to try and speak to someone about this error, phone rang and rang, a robot answered and gave me options I needed to do to take the next step to speak to someone. (none of the options describe my issue') I pressed any key to get to the next step and was answered after about 5 minutes by a robot telling me all the rubbish 'your call is important to us etc. etc.' so I waited on the line to speak with a 'consultant', unfortunately I never got to speak to someone as I became sick of waiting. Blue Care your service is rubbish. I have a Blue Care ID and Customer Number. You can send all the bills you want to but I am not paying for this 'service' and this was sorted out about 4 weeks ago. This was a complaint to to Aged Care complaints NSW and if you continue to send me this unwanted mail, I can reopen the complaint I had about Blue Care.

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